@Book{christensen2013ashgate, title = {The Ashgate research companion to new public management}, year = {2013}, number = {}, url = {http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=020792138&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA}, const = {\ text} } @Electronic{parmenter2012performance, author = {Parmenter, David}, title = {Key Performance Indicators for Government and Non Profit Agencies : Implementing Winning KPIs}, year = {2012}, number = {}, url = {}, const = {\ text} } @Book{pollitt2011public, author = {Pollitt, Christopher and Bouckaert, Geert}, title = {Public management reform : a comparative analysis}, year = {2011}, number = {}, url = {http://scans.hebis.de/HEBCGI/show.pl?26942502_toc.pdf}, const = {\ text} } @Book{rosen2010public, author = {Rosen, Harvey S. and Gayer, Ted}, title = {Public finance}, year = {2010}, number = {}, url = {http://scans.hebis.de/HEBCGI/show.pl?21604235_bio.html}, const = {\ text} } @Misc{rosen2010public, author = {Rosen, Harvey S. and Gayer, Ted and Rosen, Harvey S. and Gayer, Ted}, title = {Public finance}, journal = {The McGraw-Hill series economics}, year = {2010}, number = {}, url = {}, const = {\ text} } @Book{vandooren2010performance, author = {Van Dooren, Wouter and Bouckeart, Geert and Halligan, John}, title = {Performance management in the public sector}, year = {2010}, number = {}, url = {http://scans.hebis.de/HEBCGI/show.pl?25094700_aub.html}, const = {\ text} } @Book{walker2010public, title = {Public management and performance : research directions}, year = {2010}, number = {}, url = {http://scans.hebis.de/HEBCGI/show.pl?22838529_toc.pdf}, const = {\ text} } @Book{bouckaert2008managing, author = {Bouckaert, Geert and Halligan, John}, title = {Managing performance : international comparisons}, year = {2008}, number = {}, url = {http://scans.hebis.de/HEBCGI/show.pl?19904780_toc.pdf}, const = {\ text} }