QuickSearch:   Number of matching entries: 0.

Search Settings

    AuthorTitleYearJournal/ProceedingsReftypeDOI/URL
    Zogaj, S. & Bretschneider, U. Customer Integration in New Product Development: A Literature Review Concerning the Appropriateness of Different Customer Integration Methods to Attain Customer Knowledge 2012 Proceedings of the 20th European Conference on Information Systems (ECIS)  inproceedings URL 
    BibTeX:
    @inproceedings{zogaj2012customer,
      author = {Zogaj, S. and Bretschneider, U.},
      title = {Customer Integration in New Product Development: A Literature Review Concerning the Appropriateness of Different Customer Integration Methods to Attain Customer Knowledge},
      booktitle = {Proceedings of the 20th European Conference on Information Systems (ECIS)},
      year = {2012},
      note = {313},
      url = {http://pubs.wi-kassel.de/wp-content/uploads/2013/03/JML_396.pdf}
    }
    
    Blohm, I., Fähling, J., Leimeister, J.M., Krcmar, H. & Fischer, J. Accelerating customer integration into innovation processes using Pico-Jobs 2010 (22)22. ISPIM Conference 2010  inproceedings URL 
    BibTeX:
    @inproceedings{ls_leimeister,
      author = {Blohm, I. and Fähling, J. and Leimeister, J. M. and Krcmar, H. and Fischer, J.},
      title = {Accelerating customer integration into innovation
    
    ocesses using Pico-Jobs}, booktitle = {22. ISPIM Conference 2010}, year = {2010}, number = {22}, note = {196 (44-10)}, url = {http://www.uni-kassel.de/fb7/ibwl/leimeister/pub/JML_196.pdf} }
    Blohm, I., Fähling, J., Leimeister, J.M., Krcmar, H. & Fischer, J. Accelerating customer integration into innovation processes using Pico-Jobs 2010 (22)22. ISPIM Conference 2010  inproceedings URL 
    BibTeX:
    @inproceedings{ls_leimeister,
      author = {Blohm, I. and Fähling, J. and Leimeister, J. M. and Krcmar, H. and Fischer, J.},
      title = {Accelerating customer integration into innovation processes using Pico-Jobs},
      booktitle = {22. ISPIM Conference 2010},
      year = {2010},
      number = {22},
      note = {196 (44-10)},
      url = {http://pubs.wi-kassel.de/wp-content/uploads/2013/03/JML_250.pdf}
    }
    
    Zeithaml, V.A., Bitner, M.J. & Gremler, D.D. Services marketing 2009   book URL 
    BibTeX:
    @book{Zeithaml:2009,
      author = {Zeithaml, Valarie A. and Bitner, Mary Jo and Gremler, Dwayne D.},
      title = {Services marketing},
      publisher = {McGraw-Hill Boston [u.a.]},
      year = {2009},
      url = {http://opac.bibliothek.uni-kassel.de/DB=1/PPN?PPN=207329109}
    }
    
    Schmidt, M. Zufriedenheitsorientierte Steuerung des Customer Care, Management von Customer Care Partnern mittels Zufriedenheits-Sevice Level Standards 2008 Zufriedenheitsorientierte Steuerung des Customer Care   book URL 
    BibTeX:
    @book{Memo452727,
      author = {Schmidt, Maxie},
      title = { Zufriedenheitsorientierte Steuerung des Customer Care, Management von Customer Care Partnern mittels Zufriedenheits-Sevice Level Standards },
      booktitle = { Zufriedenheitsorientierte Steuerung des Customer Care },
      publisher = { Dt. Univ.-Verl. },
      year = { 2008 },
      edition = { [Online-Ausg.] },
      note = { Maxie Schmidt },
      url = {/brokenurl# http://dx.doi.org/10.1007/978-3-8349-9641-1 }
    }
    
    Hu, M. & Liu, B. Mining and summarizing customer reviews 2004 Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining, pp. 168-177  inproceedings DOI URL 
    BibTeX:
    @inproceedings{hu2004mining,
      author = {Hu, Minqing and Liu, Bing},
      title = {Mining and summarizing customer reviews},
      booktitle = {Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining},
      publisher = {ACM},
      year = {2004},
      pages = {168--177},
      url = {http://doi.acm.org/10.1145/1014052.1014073},
      doi = {http://doi.acm.org/10.1145/1014052.1014073}
    }
    
    Wüllenweber, H. Mehr Kundenbindung durch Organisationales Lernen: Konzept - Modellierung - empirische Befunde 2003
    Vol. 87 
    book URL 
    BibTeX:
    @book{Wullenweber.2003,
      author = {Wüllenweber, Harald},
      title = {Mehr Kundenbindung durch Organisationales Lernen:  Konzept - Modellierung - empirische Befunde},
      publisher = {Eul},
      year = {2003},
      volume = {87},
      edition = {1. Aufl.},
      url = {http://www.gbv.de/dms/zbw/366731688.pdf}
    }
    
    Köcher, A. Controlling der werbefinanzierten Medienunternehmung 2002
    Vol. 13 
    book  
    BibTeX:
    @book{Kocher.2002,
      author = {Köcher, Anette},
      title = {Controlling der werbefinanzierten Medienunternehmung},
      publisher = {Eul},
      year = {2002},
      volume = {13}
    }
    
    Uebel, M.F. Praxis des Customer Relationship Management: Branchenlösungen und Erfahrungsberichte 2002   book  
    BibTeX:
    @book{Uebel.2002,
      author = {Uebel, Matthias F.},
      title = {Praxis des Customer Relationship Management:  Branchenlösungen und Erfahrungsberichte},
      publisher = {Gabler},
      year = {2002},
      edition = {1. Aufl.}
    }
    
    Block, B. Gestaltung und Steuerung einer Hersteller-Händler-Kooperation in der Lebensmittelbranche 2001
    Vol. Bd. 74 
    book  
    BibTeX:
    @book{Block.2001,
      author = {Block, Birgit},
      title = {Gestaltung und Steuerung einer Hersteller-Händler-Kooperation in der Lebensmittelbranche},
      publisher = {Eul},
      year = {2001},
      volume = {Bd. 74}
    }
    
    Linoff, G. & Berry, M. Mining the Web. Transforming Customer Data into Customer Value 2001   book  
    BibTeX:
    @book{BerryLinoffWebMining,
      author = {Linoff, G.S. and Berry, M.J.A.},
      title = {Mining the Web. Transforming Customer Data into Customer Value},
      publisher = {John Wiley & Sons},
      year = {2001}
    }
    
    Peppers, D. & Rogers, M. Enterprise one-to-one: Tools for building unbreakable customer relationships in the interactive age 2000   book  
    BibTeX:
    @book{Peppers.2000,
      author = {Peppers, Don and Rogers, Martha},
      title = {Enterprise one-to-one:  Tools for building unbreakable customer relationships in the interactive age},
      publisher = {Piatkus},
      year = {2000},
      edition = {Repr.}
    }
    
    Mertens, M. Kundentypologien im Versicherungsgeschäft mit Privatkunden 1992
    Vol. Bd. 10 
    book  
    BibTeX:
    @book{Mertens.1992,
      author = {Mertens, Michael},
      title = {Kundentypologien im Versicherungsgeschäft mit Privatkunden},
      publisher = {J. Eul},
      year = {1992},
      volume = {Bd. 10}
    }
    

    Created by JabRef on 23/01/2020.