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AuthorTitleYearJournal/ProceedingsReftypeDOI/URL
The Ashgate research companion to new public management 2013   book URL  
BibTeX:
@book{christensen2013ashgate,,
  title = {The Ashgate research companion to new public management},
  publisher = {Ashgate},
  year = {2013},
  url = {http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=020792138&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA}
}
Parmenter, D. Key Performance Indicators for Government and Non Profit Agencies : Implementing Winning KPIs 2012   electronic  
Abstract: Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators <p>By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups.</p> Implementation variations and short cuts for government and not-for-profit organizations How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition <p>Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.</p> Summary hebis
BibTeX:
@electronic{parmenter2012performance,
  author = {Parmenter, David},
  title = {Key Performance Indicators for Government and Non Profit Agencies : Implementing Winning KPIs},
  publisher = {Wiley},
  year = {2012}
}
Pollitt, C. & Bouckaert, G. Public management reform : a comparative analysis 2011   book URL  
BibTeX:
@book{pollitt2011public,
  author = {Pollitt, Christopher and Bouckaert, Geert},
  title = {Public management reform : a comparative analysis},
  publisher = {Oxford Univ. Press},
  year = {2011},
  edition = {3. ed.},
  url = {http://scans.hebis.de/HEBCGI/show.pl?26942502_toc.pdf}
}
Rosen, H. S. & Gayer, T. Public finance 2010   book URL  
BibTeX:
@book{rosen2010public,
  author = {Rosen, Harvey S. and Gayer, Ted},
  title = {Public finance},
  publisher = {McGraw-Hill/Irwin},
  year = {2010},
  edition = {9. ed., internat. ed.},
  url = {http://scans.hebis.de/HEBCGI/show.pl?21604235_bio.html}
}
Rosen, H. S., Gayer, T., Rosen, H. S. & Gayer, T. Public finance 2010 The McGraw-Hill series economics   misc  
BibTeX:
@misc{rosen2010public,
  author = {Rosen, Harvey S. and Gayer, Ted and Rosen, Harvey S. and Gayer, Ted},
  title = {Public finance},
  journal = {The McGraw-Hill series economics},
  year = {2010}
}
Van Dooren, W., Bouckeart, G. & Halligan, J. Performance management in the public sector 2010   book URL  
BibTeX:
@book{vandooren2010performance,
  author = {Van Dooren, Wouter and Bouckeart, Geert and Halligan, John},
  title = {Performance management in the public sector},
  publisher = {Routledge},
  year = {2010},
  url = {http://scans.hebis.de/HEBCGI/show.pl?25094700_aub.html}
}
Public management and performance : research directions 2010   book URL  
BibTeX:
@book{walker2010public,,
  title = {Public management and performance : research directions},
  publisher = {Cambridge Univ. Press},
  year = {2010},
  url = {http://scans.hebis.de/HEBCGI/show.pl?22838529_toc.pdf}
}
Bouckaert, G. & Halligan, J. Managing performance : international comparisons 2008   book URL  
BibTeX:
@book{bouckaert2008managing,
  author = {Bouckaert, Geert and Halligan, John},
  title = {Managing performance : international comparisons},
  publisher = {Routledge},
  year = {2008},
  url = {http://scans.hebis.de/HEBCGI/show.pl?19904780_toc.pdf}
}

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