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AuthorTitleYearJournal/ProceedingsReftypeDOI/URL
Cosley, D., Lam, S. K., Albert, I., Konstan, J. A. & Riedl, J. Is seeing believing?: how recommender system interfaces affect users' opinions 2003 CHI '03: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems   inproceedings DOIURL  
Abstract: Recommender systems use people's opinions about items in an information domain to help people choose other items. These systems have succeeded in domains as diverse as movies, news articles, Web pages, and wines. The psychological literature on conformity suggests that in the course of helping people make choices, these systems probably affect users' opinions of the items. If opinions are influenced by recommendations, they might be less valuable for making recommendations for other users. Further, manipulators who seek to make the system generate artificially high or low recommendations might benefit if their efforts influence users to change the opinions they contribute to the recommender. We study two aspects of recommender system interfaces that may affect users' opinions: the rating scale and the display of predictions at the time users rate items. We find that users rate fairly consistently across rating scales. Users can be manipulated, though, tending to rate toward the prediction the system shows, whether the prediction is accurate or not. However, users can detect systems that manipulate predictions. We discuss how designers of recommender systems might react to these findings.
BibTeX:
@inproceedings{cosley2003believing,
  author = {Cosley, Dan and Lam, Shyong K. and Albert, Istvan and Konstan, Joseph A. and Riedl, John},
  title = {Is seeing believing?: how recommender system interfaces affect users' opinions},
  booktitle = {CHI '03: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  publisher = {ACM},
  year = {2003},
  pages = {585--592},
  url = {http://portal.acm.org/citation.cfm?id=642611.642713&type=series},
  doi = {http://dx.doi.org/10.1145/642611.642713}
}
McNee, S. M., Albert, I., Cosley, D., Gopalkrishnan, P., Lam, S. K., Rashid, A. M., Konstan, J. A. & Riedl, J. On the recommending of citations for research papers 2002 Proceedings of the 2002 ACM conference on Computer supported cooperative work   inproceedings DOIURL  
Abstract: Collaborative filtering has proven to be valuable for recommending items in many different domains. In this paper, we explore the use of collaborative filtering to recommend research papers, using the citation web between papers to create the ratings matrix. Specifically, we tested the ability of collaborative filtering to recommend citations that would be suitable additional references for a target research paper. We investigated six algorithms for selecting citations, evaluating them through offline experiments against a database of over 186,000 research papers contained in ResearchIndex. We also performed an online experiment with over 120 users to gauge user opinion of the effectiveness of the algorithms and of the utility of such recommendations for common research tasks. We found large differences in the accuracy of the algorithms in the offline experiment, especially when balanced for coverage. In the online experiment, users felt they received quality recommendations, and were enthusiastic about the idea of receiving recommendations in this domain.
BibTeX:
@inproceedings{mcnee2002recommending,
  author = {McNee, Sean M. and Albert, Istvan and Cosley, Dan and Gopalkrishnan, Prateep and Lam, Shyong K. and Rashid, Al Mamunur and Konstan, Joseph A. and Riedl, John},
  title = {On the recommending of citations for research papers},
  booktitle = {Proceedings of the 2002 ACM conference on Computer supported cooperative work},
  publisher = {ACM},
  year = {2002},
  pages = {116--125},
  url = {http://doi.acm.org/10.1145/587078.587096},
  doi = {http://dx.doi.org/10.1145/587078.587096}
}

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