TY - CONF AU - Zogaj, S. AU - Bretschneider, U. A2 - T1 - Customer Integration in New Product Development: A Literature Review Concerning the Appropriateness of Different Customer Integration Methods to Attain Customer Knowledge T2 - Proceedings of the 20th European Conference on Information Systems (ECIS) PB - CY - Barcelona, Spain PY - 2012/ M2 - VL - IS - SP - EP - UR - http://pubs.wi-kassel.de/wp-content/uploads/2013/03/JML_396.pdf M3 - KW - customer KW - integration KW - itegpub KW - pub_szo KW - pub_ubr L1 - SN - N1 - N1 - AB - ER - TY - CONF AU - Blohm, I. AU - Fähling, J. AU - Leimeister, J. M. AU - Krcmar, H. AU - Fischer, J. A2 - T1 - Accelerating customer integration into innovation

processes using Pico-Jobs T2 - 22. ISPIM Conference 2010 PB - CY - Bilbao, Spain PY - 2010/ M2 - VL - IS - 22 SP - EP - UR - http://www.uni-kassel.de/fb7/ibwl/leimeister/pub/JML_196.pdf M3 - KW - Pico-Jobs KW - R&D KW - collaboration KW - collective KW - crowdsourcing KW - customer KW - innovation KW - integration KW - intelligence KW - itegpub KW - management KW - myown KW - open KW - outsourcing KW - pub_jml KW - workshops L1 - SN - N1 - N1 - AB - ER - TY - CONF AU - Blohm, I. AU - Fähling, J. AU - Leimeister, J. M. AU - Krcmar, H. AU - Fischer, J. A2 - T1 - Accelerating customer integration into innovation processes using Pico-Jobs T2 - 22. ISPIM Conference 2010 PB - CY - Bilbao, Spain PY - 2010/ M2 - VL - IS - 22 SP - EP - UR - http://pubs.wi-kassel.de/wp-content/uploads/2013/03/JML_250.pdf M3 - KW - Pico-Jobs KW - R&D KW - collaboration KW - collective KW - crowdsourcing KW - customer KW - innovation KW - integration KW - intelligence KW - itegpub KW - management KW - open KW - outsourcing KW - pub_jml KW - workshops L1 - SN - N1 - N1 - AB - ER - TY - BOOK AU - Zeithaml, Valarie A. AU - Bitner, Mary Jo AU - Gremler, Dwayne D. A2 - T1 - Services marketing PB - McGraw-Hill Boston [u.a.] AD - PY - 2009/ VL - IS - SP - EP - UR - http://opac.bibliothek.uni-kassel.de/DB=1/PPN?PPN=207329109 M3 - KW - care KW - customer L1 - SN - 978-0-07-126393-1 N1 - UB Kassel N1 - AB - ER - TY - BOOK AU - Schmidt, Maxie A2 - T1 - Zufriedenheitsorientierte Steuerung des Customer Care, Management von Customer Care Partnern mittels Zufriedenheits-Sevice Level Standards PB - Dt. Univ.-Verl. AD - PY - 2008 / VL - IS - SP - EP - UR - /brokenurl# http://dx.doi.org/10.1007/978-3-8349-9641-1 M3 - KW - care KW - customer KW - kundenbetreuung L1 - SN - 978-3-8350-0917-2 N1 - Gefunden im HeBIS-Portal: http://www.portal.hebis.de/ N1 - AB - ER - TY - CONF AU - Hu, Minqing AU - Liu, Bing A2 - T1 - Mining and summarizing customer reviews T2 - Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining PB - ACM CY - New York, NY, USA PY - 2004/ M2 - VL - IS - SP - 168 EP - 177 UR - http://doi.acm.org/10.1145/1014052.1014073 M3 - http://doi.acm.org/10.1145/1014052.1014073 KW - customer KW - info2.0 KW - mining KW - review KW - reviews KW - summarizing KW - toRead KW - wordmining L1 - SN - 1-58113-888-1 N1 - Mining and summarizing customer reviews N1 - AB - ER - TY - BOOK AU - Wüllenweber, Harald A2 - T1 - Mehr Kundenbindung durch Organisationales Lernen: Konzept - Modellierung - empirische Befunde PB - Eul AD - Lohmar PY - 2003/ VL - 87 IS - SP - EP - UR - http://www.gbv.de/dms/zbw/366731688.pdf M3 - KW - Customer KW - ITeG_233 KW - Kundenbindung KW - Lernen KW - Relationship L1 - SN - 3899361067 N1 - N1 - AB - ER - TY - BOOK AU - Köcher, Anette A2 - T1 - Controlling der werbefinanzierten Medienunternehmung PB - Eul AD - Lohmar PY - 2002/ VL - 13 IS - SP - EP - UR - M3 - KW - Content KW - Controlling KW - Customer KW - ITeG_233 KW - Medienwirtschaft KW - Relationship L1 - SN - 389012948x N1 - N1 - AB - ER - TY - BOOK AU - Uebel, Matthias F. A2 - T1 - Praxis des Customer Relationship Management: Branchenlösungen und Erfahrungsberichte PB - Gabler AD - Wiesbaden PY - 2002/ VL - IS - SP - EP - UR - M3 - KW - Customer KW - ITeG_233 KW - Kundenmanagement KW - Praxis KW - Realtionsship L1 - SN - 340911890x N1 - N1 - AB - ER - TY - BOOK AU - Block, Birgit A2 - T1 - Gestaltung und Steuerung einer Hersteller-Händler-Kooperation in der Lebensmittelbranche PB - Eul AD - Lohmar u. a. PY - 2001/ VL - Bd. 74 IS - SP - EP - UR - M3 - KW - Customer KW - ECR KW - Efficient KW - ITeG_233 KW - Lebensmittelwirtschaft KW - Nahrungsmittelgewerbe KW - Relationship KW - Response KW - Unternehmenskooperation L1 - SN - 3890128769 N1 - N1 - AB - ER - TY - BOOK AU - Linoff, G.S. AU - Berry, M.J.A. A2 - T1 - Mining the Web. Transforming Customer Data into Customer Value PB - John Wiley & Sons AD - New York PY - 2001/ VL - IS - SP - EP - UR - M3 - KW - web KW - data KW - customer KW - transforming KW - mining L1 - SN - 90-74821-43-X N1 - N1 - AB - ER - TY - BOOK AU - Peppers, Don AU - Rogers, Martha A2 - T1 - Enterprise one-to-one: Tools for building unbreakable customer relationships in the interactive age PB - Piatkus AD - London PY - 2000/ VL - IS - SP - EP - UR - M3 - KW - Customer KW - ITeG_231 KW - Processing KW - Relations KW - SMa L1 - SN - 0749917121 N1 - N1 - AB - ER - TY - BOOK AU - Mertens, Michael A2 - T1 - Kundentypologien im Versicherungsgeschäft mit Privatkunden PB - J. Eul AD - Bergisch Gladbach PY - 1992/ VL - Bd. 10 IS - SP - EP - UR - M3 - KW - Customer KW - HoPla_1110 KW - Insurance KW - Marketing KW - Relations L1 - SN - 3890122981 N1 - N1 - AB - ER -