<p>Kennzahlen als ,,komprimierte Aussagen über komplexe Zusammenhänge" sind im betrieblichen Arbeitsalltag selbstverständlicher Bestandteil des Handelns in allen Unternehmensbereichen. Sie dienen vor allem als Orientierungsgrößen zur Zielerreichung der wirtschaftlichen Vorteilhaftigkeit, aber zunehmend auch zur Gewährleistung der sozialen Akzeptanz und ökologischen Tragfähigkeit der unternehmerischen Tätigkeit (sog. Drei-Klang der Nachhaltigkeit).</p> <p>Das Instrumentarium der Kennzahlen ist somit nicht mehr ein Monopol des Controllings, sondern für Verantwortliche auf allen Unternehmensebenen ist die fundierte Kenntnis geeigneter Kenngrößen von grundlegender Bedeutung.</p> <p>Im vorliegenden Kompendium werden mehr als 170 Kennzahlen in einer einheitlichen Profil-Struktur verständlich und kompakt nach folgendem Muster erläutert: Fragestellung, Definition, Ermittlung/Herleitung, Betriebswirtschaftlicher Aussagewert, Handlungsanregungen, Verwandte Kennzahlen/Zusätzliche Anmerkungen.</p> <p>Ein wertvoller Ratgeber für Praktiker ohne wirtschaftswissenschaftliche Ausbildung sowie für alle Studierenden der Betriebswirtschaftslehre in Bachelor- und Master-Programmen.</p> Summary hebis

<p> Streamline KPIs to craft a simpler, more effective system of performance measurement </p> <p> Key Performance Indicators provides an in-depth look at how KPIs can be most effectively used to assess and drive organizational performance. Now in its third edition, this bestselling guide provides a model for simplifying KPIs and avoiding the pitfalls ready to trap the unprepared organization. New information includes guidance toward defining critical success factors, project leader essentials, new tools including worksheets and questionnaires, and real-world case studies that illustrate the practical application of the strategies presented. The book includes a variety of templates, checklists, and performance measures to help streamline processes, and is fully supported by the author's website to provide even more in-depth information.</p> <p>Key Performance Indicators are a set of measures that focus on the factors most critical to an organization's success. Most companies have too many, rendering the strategy ineffective due to overwhelming complexity. Key Performance Indicators guides readers toward simplification, paring down to the most fundamental issues to better define and measure progress toward goals. Readers will learn to:</p> separate out performance measures between those that can be tied to a team and result in a follow-up phone call (performance measures) and those that are a summation of a number of teams working together (result indicators) look for and eradicate those measures that have a damaging unintended consequence, a major darkside Sell a KPI project to the Board, the CEO, and the senior management team using best practice leading change techniques Develop and use KPIs effectively with a simple five stage model Ascertain essential performance measures, and develop a reporting strategy Learn the things that a KPI project leader needs to know A KPI project is a chance at a legacy - the project leader, facilitator, or coordinator savvy enough to craft a winning strategy can affect the organization for years to come. KPI projects entail some risk, but this book works to minimize that risk by arming stakeholders with the tools and information they need up front. Key Performance Indicators helps leaders shape a performance measurement initiative that works. Summary hebis

Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators <p>By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups.</p> Implementation variations and short cuts for government and not-for-profit organizations How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition <p>Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.</p> Summary hebis

Anhand der Ergebnisse zweier Primärerhebungen zum Stand des Performance Measurement und der Erfolgsoperationalisierung in freigemeinnützigen Einrichtungen des Gesundheits- und Sozialbereichs präsentiert Dorothea Greiling die Möglichkeiten und Grenzen des Performance Measurement und gibt Gestaltungsempfehlungen sowohl für die Verbesserung der Berichterstattung der einzelnen Nonprofit-Organisation als auch für den Nonprofit-Sektor im Ganzen. Summary hebis