@inproceedings{Sherchan:2006:FMR:1141277.1141722, author = {Sherchan, Wanita and Loke, Seng W. and Krishnaswamy, Shonali}, title = {A fuzzy model for reasoning about reputation in web services}, booktitle = {Proceedings of the 2006 ACM symposium on Applied computing}, series = {SAC '06}, publisher = {ACM}, address = {New York, NY, USA}, year = {2006}, pages = {1886--1892}, url = {http://doi.acm.org/10.1145/1141277.1141722}, doi = {http://doi.acm.org/10.1145/1141277.1141722}, isbn = {1-59593-108-2}, keywords = {info2.0, rating, reputation, review, toread} }

%0 = inproceedings %A = Sherchan, Wanita and Loke, Seng W. and Krishnaswamy, Shonali %B = Proceedings of the 2006 ACM symposium on Applied computing %C = New York, NY, USA %D = 2006 %I = ACM %T = A fuzzy model for reasoning about reputation in web services %U = http://doi.acm.org/10.1145/1141277.1141722

@inproceedings{hu2004mining, author = {Hu, Minqing and Liu, Bing}, title = {Mining and summarizing customer reviews}, booktitle = {Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining}, series = {KDD '04}, publisher = {ACM}, address = {New York, NY, USA}, year = {2004}, pages = {168--177}, url = {http://doi.acm.org/10.1145/1014052.1014073}, doi = {http://doi.acm.org/10.1145/1014052.1014073}, isbn = {1-58113-888-1}, keywords = {customer, info2.0, mining, review, reviews, summarizing, toRead, wordmining} }

%0 = inproceedings %A = Hu, Minqing and Liu, Bing %B = Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining %C = New York, NY, USA %D = 2004 %I = ACM %T = Mining and summarizing customer reviews %U = http://doi.acm.org/10.1145/1014052.1014073