2006

Sherchan, W.; Loke, S. W. & Krishnaswamy, S. (2006), A fuzzy model for reasoning about reputation in web services, in 'Proceedings of the 2006 ACM symposium on Applied computing' , ACM, New York, NY, USA , pp. 1886--1892 .

2004

Hu, M. & Liu, B. (2004), Mining and summarizing customer reviews, in 'Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining' , ACM, New York, NY, USA , pp. 168--177 .