2012

Agosti, M.; Crivellari, F. & Di Nunzio, G. (2012), 'Web log analysis: a review of a decade of studies about information acquisition, inspection and interpretation of user interaction', Data Mining and Knowledge Discovery 24 (3) , 663-696 .
[BibTeX]  [Endnote] 

2004

Hu, M. & Liu, B. (2004), Mining and summarizing customer reviews, in 'Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining' , ACM, New York, NY, USA , pp. 168--177 .
[BibTeX]  [Endnote]