%0 Book %1 WaFaS108 %A Wagner, Ralf %A Falkenreck, Christine %B 12th International Conference on Corporate Reputation, Brand, Identity and Competitiveness %C Beijing %D 2008 %K 2008 commitment-trust_theory contributed_talk customer_satisfaction direct_marketing product_line_extension reputation reputation_transfer speech word-of-mouthMarketing-Interaktionen_in_verschiedenen_Kulturen %T Impact of Direct Marketing Activities on Company Reputation Transfer Success: Empirical Evidence from Five Different Cultures