%0 Conference Paper %1 ls_leimeister %A Menschner, P. %A Hartmann, M. %A Leimeister, J. M. %B 2. International Symposium of Service Sciences (ISSS) 2010 %C Leipzig, Germany %D 2010 %I Lecture Notes in Informatics (LNI) %K itegpub myown pub_jml pub_mha pub_pme %N 2 %T The nature of knowledge-intensive person-oriented services - challenges for leveraging service engineering potentials %U http://www.uni-kassel.de/fb7/ibwl/leimeister/pub/JML_192.pdf