@book{Back.2008, address = {München}, author = {Back, Andrea}, edition = {1. Nachdr.}, interhash = {fad6e7a40d4c53d1aba66f7d35389137}, intrahash = {bb18e654c7904e0270bc94a0bff20b7f}, isbn = {9783486585797}, price = {EUR 44,80}, publisher = {Oldenbourg}, title = {Web 2.0 in der Unternehmenspraxis: Grundlagen, Fallstudien und Trends zum Einsatz von Social Software}, url = {http://www.gbv.de/dms/ilmenau/toc/582958423.PDF}, year = 2008 }