@book{Back.2008, address = {München}, author = {Back, Andrea}, interhash = {fad6e7a40d4c53d1aba66f7d35389137}, intrahash = {181a453213b4702e1ec218541148b5c8}, isbn = {978-3-486-58579-7}, publisher = {Oldenbourg}, title = {Web 2.0 in der Unternehmenspraxis: Grundlagen Fallstudien und Trends zum Einsatz von Social-Software}, year = 2008 }