@inproceedings{ls_leimeister,
  address = {Lübeck, Germany},
  author = {Hoffman, H. and Fähling, J. and Leimeister, J. M. and Krcmar, H.},
  booktitle = {Informatik 2009 - Im Focus das Leben},
  interhash = {c590c5c779ab65ed3884cbbeed5b9d6c},
  intrahash = {ad68b5e078c7a97d623462057793f3a9},
  note = {149 (33-09)},
  publisher = {GI - Gesellschaft für Informatik, GI Lecture Notes in Informatics},
  title = {Kundenintegration in die Innovationsprozesse bei hybriden Produkten - Eine Bestandsaufnahme},
  url = {http://pubs.wi-kassel.de/wp-content/uploads/2013/03/JML_163.pdf},
  year = 2009
}

@incollection{ls_leimeister,
  address = {Heidelberg, Germany},
  author = {Hoffmann, H. and Leimeister, J.M. and Krcmar, H.},
  booktitle = {Humane Nutzung der Informationstechnologie},
  editor = {Heilmann, H.},
  interhash = {a5baf25a75d4b200c2fdf72d8eda8640},
  intrahash = {180b0b831c40dc7fec5dda060de79b84},
  note = {174 (22-10)},
  publisher = {Akademische Verlagsgesellschaft AKA GmbH},
  title = {Kundenintegration bei der Erstellung bedarfsgerechter automotive Software},
  url = {http://pubs.wi-kassel.de/wp-content/uploads/2013/03/JML_231.pdf},
  year = 2010
}

@book{Flie.2009ershienen2008,
  address = {Wiesbaden},
  author = {Fließ, Sabine},
  edition = {1. Aufl.},
  interhash = {3c3c8cdb4e2fa19ef1e069104bf58a3f},
  intrahash = {23bd06c8489a8ce87faa0720aaacdd93},
  isbn = {9783834900241},
  price = {ca. EUR 34.90},
  publisher = {Gabler},
  series = {Lehrbuch},
  title = {Dienstleistungsmanagement:  Kundenintegration gestalten und steuern},
  url = {http://www.gbv.de/dms/ilmenau/toc/539887765.PDF / http://deposit.d-nb.de/cgi-bin/dokserv?id=2993099&prov=M&dok_var=1&dok_ext=htm},
  year = {2009 ershienen 2008}
}