@book{Topfer.2000,
  address = {Wiesbaden},
  author = {Töpfer, Armin and Adamaschek, Bernd},
  interhash = {4776d0e06ad4c6cc495203f1d2c565bc},
  intrahash = {e4ec4c3e3a783f1b0615447c8f143fdb},
  isbn = {3409116680},
  price = {ca. DM 98.00},
  publisher = {Gabler},
  series = {VOP, Verwaltung, Organisation, Personal},
  title = {Die erfolgreiche Steuerung öffentlicher Verwaltungen:  Von der Reform zur kontinuierlichen Verbesserung},
  url = {http://www.gbv.de/dms/sub-hamburg/314704612.pdf},
  year = 2000
}

@book{.1987,
  address = {Stuttgart},
  author = {?},
  interhash = {2a11d3e014aba947206ad8223aac08d8},
  intrahash = {8fd0f11abe2f63bdaf6e39d63b622bad},
  isbn = {3791080288},
  publisher = {Poeschel},
  series = {Enzyklopädie der Betriebswirtschaftslehre},
  title = {Handwörterbuch der Führung},
  volume = {Bd. 10},
  year = 1987
}