@inproceedings{ls_leimeister,
  address = {Helsinki, Finnland},
  author = {Menschner, P. and Peters, C. and Leimeister, J. M.},
  booktitle = {19th European Conference on Information Systems (ECIS 2011)},
  interhash = {fdf0512741637951ac4476cb74667b45},
  intrahash = {ab26af461b5768903193840e6ad9cd8f},
  note = {221 (07-11)},
  number = 19,
  title = {Engineering Knowledge-Intense, Person-Oriented Services – A State of the Art Analysis},
  year = 2011
}

@inproceedings{ls_leimeister,
  address = {Trento, Italy},
  author = {Hoffmann, A. and Peters, C. and Leimeister, J. M.},
  booktitle = {Requirements Engineering for Systems, Services, and Systems of Systems (RESS) 2011},
  interhash = {5272c23d7308ba6065a1cdada119d338},
  intrahash = {c5c816569c3ad9d5eb0d6ebd02c8b900},
  note = {263 (46-11)},
  title = {Improving Corporate Portal Design by using Service-Oriented Requirements Engineering and Service Bundling},
  url = {http://www.uni-kassel.de/fb7/ibwl/leimeister/pub/JML_263.pdf},
  year = 2011
}

@inproceedings{ls_leimeister,
  address = {Hamburg, Germany},
  author = {Peters, C. and Drees, A. and Leppert, F. and Menschner, P. and Leimeister, J. M. and Möller, K. and Greiner, W.},
  booktitle = {21. International RESER Conference (RESER) 2011},
  interhash = {c9b4d4db28d77728e26bafba5462bbcb},
  intrahash = {dcaa8d709becd69b60101e008992bd1f},
  note = {285 (48-11)},
  number = 21,
  title = {Productivity of Telemedical Services - A State of the Art Analysis of Input and Output Factors},
  url = {http://www.uni-kassel.de/fb7/ibwl/leimeister/pub/JML_285.pdf},
  year = 2011
}

@incollection{ls_leimeister,
  author = {Drees, A. and Langkau, T. and Leppert, F. and Peters, C. and Soltani, N. and Gök, M. and Menschner, P. and Greiner, W. and Kolbe, L. and Leimeister, J. M. and Möller, K. and Rienhoff, O.},
  booktitle = {Controlling},
  interhash = {6b7037ddbd23034284c5a81ccaa93bba},
  intrahash = {15ed520a4cc3666260f0c3e2a0df0cdb},
  note = {287 (50-11)},
  number = 10,
  pages = {516-522},
  title = {Nutzung von Prozessreferenzmodellen zur Produktivitätsmessung und -steigerung von Dienstleistungen},
  volume = 23,
  year = 2011
}

@inproceedings{ls_leimeister,
  address = {Sydney, Australia (accepted for publication) },
  author = {Peters, C. and Kohlborn, T. and Korthaus, A. and Fielt, E. and Ramsden, A.},
  booktitle = {Australasian Conference on Information Systems (ACIS) 2011},
  interhash = {a7d0760bd205d4cc49db6d8d25a3ec01},
  intrahash = {3912db7d1c349865bc0ffee2eb8ba25b},
  number = 22,
  title = {Service Delivery in One-Stop Government Portals – Observations Based on a Market Research Study in Queensland},
  year = 2011
}

@inproceedings{ls_leimeister,
  address = {Berlin, Germany},
  author = {Hoffmann, A. and Peters, C. and Leimeister, J. M.},
  booktitle = {Informatik 2011 - Informatik schafft Communities. Beiträge der 41. Jahrestagung der Gesellschaft für Informatik e.V. (GI)},
  editor = {Heiß, H. and Pepper, P. and Schlingloff, H. and Schneider, J.},
  interhash = {df64556306c824f026a5cc80f71d8351},
  intrahash = {cac5f6bd2ff0b534a5ba168ce4664aad},
  note = {292 (55-11)},
  number = 41,
  pages = {1-12},
  publisher = {LNI},
  title = {Student sucht Dienstleistung, Dienstleistung sucht Student: Erstellung individualisierter Dienstleistungsangebote in Studierendenportalen},
  url = {http://www.uni-kassel.de/fb7/ibwl/leimeister/pub/JML_292.pdf},
  volume = {P-192},
  year = 2011
}