@electronic{greiling2009performance,
  abstract = {Anhand der Ergebnisse zweier Primärerhebungen zum Stand des Performance Measurement und der Erfolgsoperationalisierung in freigemeinnützigen Einrichtungen des Gesundheits- und Sozialbereichs präsentiert Dorothea Greiling die Möglichkeiten und Grenzen des Performance Measurement und gibt Gestaltungsempfehlungen sowohl für die Verbesserung der Berichterstattung der einzelnen Nonprofit-Organisation als auch für den Nonprofit-Sektor im Ganzen. Summary hebis},
  address = {Wiesbaden},
  author = {Greiling, Dorothea},
  edition = {1st ed. 2009},
  format = {ebook},
  interhash = {730147c047846d8313066e1eb57ec366},
  intrahash = {8e578f9510e87eee95627d54d47ddf70},
  isbn = {9783834999535},
  primaryauthor = {Greiling, Dorothea},
  publisher = {Gabler Verlag},
  series = {NPO-Management},
  shorttitle = {Performance Measurement in Nonprofit-Organisationen},
  subtitle = {von Dorothea Greiling},
  title = {Performance Measurement in Nonprofit-Organisationen},
  titlestatement = {von Dorothea Greiling},
  uniqueid = {HEB210668717},
  url = {https://doi.org/10.1007/978-3-8349-9953-5},
  year = 2009
}

@electronic{parmenter2012performance,
  abstract = {Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators <p>By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups.</p> Implementation variations and short cuts for government and not-for-profit organizations How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition <p>Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.</p> Summary hebis},
  address = {Hoboken},
  author = {Parmenter, David},
  format = {ebook},
  interhash = {704daf75df410e877b3758e1bcf911f9},
  intrahash = {f9b76d55a0e02b12ff74263ad2e52cb4},
  isbn = {9780470944547},
  primaryauthor = {Parmenter, David},
  publisher = {Wiley},
  shortsubtitle = {: Implementing Winning KPIs},
  shorttitle = {Key Performance Indicators for Government and Non Profit Agencies : Implementing Winning KPIs},
  subtitle = {[Elektronische Ressource] : Implementing Winning KPIs / David Parmenter},
  title = {Key Performance Indicators for Government and Non Profit Agencies : Implementing Winning KPIs},
  titlestatement = {David Parmenter},
  uniqueid = {HEB317890751},
  year = 2012
}