@book{Topfer.2000, address = {Wiesbaden}, author = {Töpfer, Armin and Adamaschek, Bernd}, interhash = {4776d0e06ad4c6cc495203f1d2c565bc}, intrahash = {e4ec4c3e3a783f1b0615447c8f143fdb}, isbn = {3409116680}, price = {ca. DM 98.00}, publisher = {Gabler}, series = {VOP, Verwaltung, Organisation, Personal}, title = {Die erfolgreiche Steuerung öffentlicher Verwaltungen: Von der Reform zur kontinuierlichen Verbesserung}, url = {http://www.gbv.de/dms/sub-hamburg/314704612.pdf}, year = 2000 }