@inproceedings{ls_leimeister, address = {Leipzig, Germany}, author = {Menschner, P. and Hartmann, M. and Leimeister, J. M.}, booktitle = {2. International Symposium of Service Sciences (ISSS) 2010}, interhash = {ee6bcec17469afb5ac9fec9f7763a306}, intrahash = {64942d5433f963d68d283c0d35648af3}, note = {192 (40-10)}, number = 2, publisher = {Lecture Notes in Informatics (LNI)}, title = {The nature of knowledge-intensive person-oriented services - challenges for leveraging service engineering potentials}, url = {http://www.uni-kassel.de/fb7/ibwl/leimeister/pub/JML_192.pdf}, year = 2010 }