@book{ls_leimeister,
  address = {Norderstedt},
  author = {Böhmann, T. and Knackstedt, R. and Leimeister, J. M. and Nüttgens, M. and Thomas, O.},
  edition = 1,
  interhash = {3ffcbb28850e8c30312ad7b23153c13e},
  intrahash = {57c9561fa4cd004bffccae0a20477d9f},
  publisher = {Books on Demand; ISBN: 978-3848221097},
  title = {Service Engineering & Management: Proceedings der Teilkonferenz im Rahmen der Multi-Konferenz Wirtschaftsinformatik},
  year = 2012
}