@book{Haun.2002, address = {Berlin}, author = {Haun, Matthias}, interhash = {a97da91a95b2ea0898d3cd4494ae2666}, intrahash = {1be6cb089ab764b4549b1a507984d521}, isbn = {3540675833}, price = {EUR 74.95}, publisher = {Springer}, title = {Handbuch Wissensmanagement: Grundlagen und Umsetzung, Systeme und Praxisbeispiele}, url = {http://www.gbv.de/dms/ilmenau/toc/323730191.PDF}, year = 2002 }