@book{Mertens.1992, address = {Bergisch Gladbach}, author = {Mertens, Michael}, interhash = {9e8c68590612e355f5b05fc43d88a541}, intrahash = {cb52418d5b4d1f4227aa409b19101567}, isbn = {3890122981}, publisher = {J. Eul}, series = {Reihe Versicherungswirtschaft}, title = {Kundentypologien im Versicherungsgeschäft mit Privatkunden}, volume = {Bd. 10}, year = 1992 }