@inproceedings{wagner2013forthcomingcustomer, address = {Istanbul}, author = {Wagner, Ralf and Falkenreck, Christine}, booktitle = {{P}roceedings of the 42nd {EMAC} {C}onference, Lost in Translation: Marketing in an Interconnected World}, interhash = {86338bcaf1759860e2f0c1ab424a1775}, intrahash = {aeadc125d7629137f2a85a5b471773e6}, title = {Do Customer Club Memberships really Enhance Reputation, Customer Satisfaction and Loyalty in B-to-B Relationships?}, year = {2013 forthcoming} } @inproceedings{FaWaP09, address = {Maastricht}, author = {Falkenreck, Christine and Wagner, Ralf}, booktitle = {Building Bridges connects People. Proceedings of the 17th International Colloquium in Relationship Marketing}, editor = {Odekerken-Schr\"oder, Gaby}, interhash = {311b320af6b62e96ba51e230e8358ff3}, intrahash = {a9b6038e5d2bb8d2da712abfae39efc8}, organization = {17th International Colloquium in Relationship Marketing}, title = {{B}roadening the {V}iew on {C}ustomers` {P}ropensity to {L}eave a {R}elationship}, year = 2009 } @book{FaWaS208, address = {New Orleans}, author = {Falkenreck, Christine and Wagner, Ralf}, booktitle = {Vortrag auf der AMS Cultural Perspectives in Marketing Conference}, interhash = {8303378ca532d3812b1c858d30ced116}, intrahash = {dfefdeccc624820ad21fb7346d08189e}, title = {Modeling Culture's Impact on Reputation Transfer in Direct Marketing}, year = 2008 } @book{FaWaS108, address = {Brighton}, author = {Falkenreck, Christine and Wagner, Ralf}, booktitle = {EMAC}, interhash = {fe136621b1928181259e5c25060af5f1}, intrahash = {555b79f528fb3b626548f9be267da980}, title = {Antecedents of Company Reputation Transfer in B2B Markets: Empirical Evidence from Five Different Cultures}, year = 2008 } @book{WaFaS108, address = {Beijing}, author = {Wagner, Ralf and Falkenreck, Christine}, booktitle = {12th International Conference on Corporate Reputation, Brand, Identity and Competitiveness}, interhash = {730815b1eec02ae2c25781f29923910c}, intrahash = {a652b5e9148a94f5f592725c30b3fb60}, title = {Impact of Direct Marketing Activities on Company Reputation Transfer Success: Empirical Evidence from Five Different Cultures}, year = 2008 }