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    AuthorTitleYearJournal/ProceedingsReftypeDOI/URL
    Drees, A., Langkau, T., Leppert, F., Peters, C., Soltani, N., Gök, M., Menschner, P., Greiner, W., Kolbe, L., Leimeister, J.M., Möller, K. & Rienhoff, O. Nutzung von Prozessreferenzmodellen zur Produktivitätsmessung und -steigerung von Dienstleistungen 2011
    Vol. 23(10)Controlling, pp. 516-522 
    incollection  
    BibTeX:
    @incollection{ls_leimeister,
      author = {Drees, A. and Langkau, T. and Leppert, F. and Peters, C. and Soltani, N. and Gök, M. and Menschner, P. and Greiner, W. and Kolbe, L. and Leimeister, J. M. and Möller, K. and Rienhoff, O.},
      title = {Nutzung von Prozessreferenzmodellen zur Produktivitätsmessung und -steigerung von Dienstleistungen},
      booktitle = {Controlling},
      year = {2011},
      volume = {23},
      number = {10},
      pages = {516-522},
      note = {287 (50-11)}
    }
    
    Drees, A., Langkau, T., Leppert, F., Peters, C., Soltani, N., Gök, M., Menschner, P., Greiner, W., Kolbe, L., Leimeister, J.M., Möller, K. & Rienhoff, O. Nutzung von Prozessreferenzmodellen zur Produktivitätsmessung und -steigerung von Dienstleistungen 2011
    Vol. 23(10)Controlling, pp. 516-522 
    incollection URL 
    BibTeX:
    @incollection{ls_leimeister,
      author = {Drees, A. and Langkau, T. and Leppert, F. and Peters, C. and Soltani, N. and Gök, M. and Menschner, P. and Greiner, W. and Kolbe, L. and Leimeister, J. M. and Möller, K. and Rienhoff, O.},
      title = {Nutzung von Prozessreferenzmodellen zur Produktivitätsmessung und -steigerung von Dienstleistungen},
      booktitle = {Controlling},
      year = {2011},
      volume = {23},
      number = {10},
      pages = {516-522},
      note = {287 (50-11)},
      url = {http://pubs.wi-kassel.de/wp-content/uploads/2013/03/JML_292.pdf}
    }
    
    Peters, C., Drees, A., Leppert, F., Menschner, P., Leimeister, J.M., Möller, K. & Greiner, W. Productivity of Telemedical Services - A State of the Art Analysis of Input and Output Factors 2011 (21)21. International RESER Conference (RESER) 2011  inproceedings URL 
    BibTeX:
    @inproceedings{ls_leimeister,
      author = {Peters, C. and Drees, A. and Leppert, F. and Menschner, P. and Leimeister, J. M. and Möller, K. and Greiner, W.},
      title = {Productivity of Telemedical Services - A State of the Art Analysis of Input and Output Factors},
      booktitle = {21. International RESER Conference (RESER) 2011},
      year = {2011},
      number = {21},
      note = {285 (48-11)},
      url = {http://www.uni-kassel.de/fb7/ibwl/leimeister/pub/JML_285.pdf}
    }
    
    Peters, C., Drees, A., Leppert, F., Menschner, P., Leimeister, J.M., Möller, K. & Greiner, W. Productivity of Telemedical Services - A State of the Art Analysis of Input and Output Factors 2011 (21)21. International RESER Conference (RESER) 2011  inproceedings URL 
    BibTeX:
    @inproceedings{ls_leimeister,
      author = {Peters, C. and Drees, A. and Leppert, F. and Menschner, P. and Leimeister, J. M. and Möller, K. and Greiner, W.},
      title = {Productivity of Telemedical Services - A State of the Art Analysis of Input and Output Factors},
      booktitle = {21. International RESER Conference (RESER) 2011},
      year = {2011},
      number = {21},
      note = {285 (48-11)},
      url = {http://pubs.wi-kassel.de/wp-content/uploads/2013/03/JML_264.pdf}
    }
    

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