%0 Book %1 RuTeWaS10 %A Falkenreck, Christine %A Wagner, Ralf %C 34th Annual Conference of the German Classification Society (GfKl) in Karlsruhe %D 2010 %K 2010 Marketing-Interaktionen_in_verschiedenen_Kulturen contributed_talk speech %T Loyalty Programs in B-to-B Marketing - Distinguishing Customers with Respect to Attitudes, Requirements, Goals, and Reservations %U http://gfkl2010.wiwi.uni-karlsruhe.de/gfkl2010/AbstrGFKL.pdf#page=84