@article{kmjournaldiligent, author = {Vrandecic, Denny and Pinto, H. Sofia and Sure, York and Tempich, Christoph}, interhash = {0cabab7456df24ce9111c8960af42c5d}, intrahash = {167b670252215232dc59829364e361a2}, journal = {Journal of Knowledge Management}, month = OCT, number = 5, pages = {85-96}, title = {The DILIGENT Knowledge Processes}, url = {http://www.aifb.uni-karlsruhe.de/WBS/ysu/publications/2005_kmjournal_diligent.pdf}, volume = 9, year = 2005 }