@inproceedings{wieck2012towards,
  address = {Wroclaw, Poland},
  author = {Wieck, E. and Novak, J.},
  booktitle = {14th International Conference on Enterprise Information Systems (ICEIS)},
  interhash = {404038ad9b8f869d8f0a91cf9e64a11b},
  intrahash = {cc1899b56bd195e676cae81b96dc1996},
  note = 337,
  title = {Towards a User-centered Ubiquitous Customer Feedback Elicitation Framework},
  year = 2012
}