@book{webkdd01book,
  address = {Berlin / Heidelberg},
  editor = {Kohavi, R. and Masand, B.M. and Spiliopoulou, M. and Srivastava, J.},
  interhash = {b4afdf87be4573d20cc05409aaacc1cd},
  intrahash = {9d36a622dacfc94f72c9403bdb47900e},
  isbn = {3-540-43760-6},
  publisher = {Springer},
  series = {LNAI},
  title = {WEBKDD 2001 -- Mining Web Log Data Across All Customer Touch Points},
  volume = 2356,
  year = 2002
}