@techreport{FeWaW02,
  address = {Universit\"at Bielefeld},
  author = {Feldmann, M. and Wagner, R.},
  institution = {Fakult\"at f\"ur Wirtschaftswissenschaften},
  interhash = {6a3078b60a387746cfc2ecbbfb98758f},
  intrahash = {905e744b81a40b6d96fe94c2f1a0e02f},
  number = 492,
  title = {{N}avigation in {H}ypermedia: {N}eue {W}ege f\"ur {K}unden und {M}itarbeiter},
  year = 2002
}