@book{Heilmann.2006, address = {Heidelberg}, author = {Heilmann, Heidi}, interhash = {0d4ae5660e37d52d679643cfc3d079c0}, intrahash = {70f92cc9e009b80fbd9c103741242ba3}, isbn = {3898643743}, publisher = {dpunkt-Verl.}, series = {HMD - Praxis der Wirtschaftsinformatik}, title = {Business & Competitive Intelligence}, url = {http://deposit.ddb.de/cgi-bin/dokserv?id=2776844&prov=M&dok_var=1&dok_ext=htm}, volume = {43.2006,247}, year = 2006 }